Trusted Online Casino in Malaysia

Creating an account on Citinow is simple and straightforward. You can start by visiting our website and clicking on the "Sign Up" or "Register" button. From there, you'll be guided through a registration process where you'll need to provide some basic information such as your name, email address, and preferred currency. Once you've completed the registration form and verified your email address, your account will be created, and you'll be ready to play your favorite online casino games on Citinow.

Citinow offers a wide range of games to suit every player's preferences and skill levels. Our game selection includes classic casino favorites such as Citibet horse betting,blackjack, poker, roulette, slots, fishing and more, as well as various other table games and specialty games. Whether you're a fan of traditional casino games or looking for something new and exciting, you'll find plenty of options to choose from on Citinow Malaysia. We also regularly update our game library with new releases to keep the gaming experience fresh and engaging for our players.

Depositing funds into your Citinow account is quick and easy. Once you're logged in, go to the "Deposit" section of the online casino platform. From there, you can choose from a variety of payment methods, including credit/debit cards, e-wallets, bank transfers, and more. Simply select your preferred payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the transaction. Your funds will be credited to your Citinow account instantly, allowing you to start playing your favorite games right away.

Citinow accepts a wide range of payment methods to accommodate players from various regions and preferences. Our accepted payment methods include major credit and debit cards such as Visa and Mastercard, and more, as well as bank transfers and prepaid cards. We want to provide our players with convenient and secure options for depositing and withdrawing funds, so you can choose the payment method that works best for you. Rest assured that all transactions on Citinow are encrypted and secure, ensuring the safety of your financial information.

The processing time for withdrawals on Citinow may vary depending on the chosen payment method and any additional verification processes required. Typically, withdrawals are processed within 1 to 5 business days. E-wallet withdrawals tend to be the fastest, with funds often being credited instantly or within a few hours once the withdrawal request is approved. Bank transfers and card withdrawals may take slightly longer due to the processing times of financial institutions. Additionally, first-time withdrawals or large withdrawal amounts may require additional verification steps for security purposes, which could extend the processing time.

Citinow wants to provide transparent and fair banking practices for our players. While we do not charge any fees for deposits or withdrawals, it's important to note that some payment providers may impose their own fees for transactions. These fees are typically disclosed by the payment provider during the transaction process. Additionally, currency conversion fees may apply if you're depositing or withdrawing funds in a currency different from your account's default currency. We recommend reviewing the terms and conditions of your chosen payment method or contacting your financial institution for information on any applicable fees.

Yes, absolutely. At Citinow, we prioritize the safety and security of our players' personal and financial information. We employ high end encryption technology and strict security protocols to safeguard all data transmitted between our servers and your devices. Additionally, our online casino platform undergoes regular security audits and compliance checks to ensure that it meets the highest industry standards for online security. You can trust that when you play on Citinow, your information is protected from unauthorized access and cyber threats, providing you with peace of mind while you enjoy your gaming experience.

Citinow offers a variety of exciting bonuses and promotions to reward our players and enhance their gaming experience. These include welcome bonuses for new players, which often include bonus funds or free spins on selected games. We also offer regular promotions such as reload bonuses, cashback offers, and special tournaments with lucrative prize pools. Additionally, our loyalty program rewards loyal players with exclusive perks, including personalized bonuses, VIP treatment, and access to exclusive events. We recommend checking our promotions page regularly or subscribing to our newsletter to stay updated on the latest offers and maximize your rewards on Citinow.

Claiming bonuses and participating in promotions on Citinow is easy. Simply go to the "Promotions" or "Bonuses" section of the online casino platform to view the available offers. From there, you can find detailed information about each promotion, including eligibility requirements and how to join. To claim a bonus, follow the specified instructions, which may involve making a qualifying deposit or entering a bonus code during the deposit process. For promotions such as tournaments or leaderboard challenges, simply participate in the specified games or activities to earn entries or points towards prizes. If you have any questions or encounter any issues while claiming bonuses or participating in promotions, our customer support team is available to assist you every step of the way.

In the event that you encounter technical issues while playing on Citinow, rest assured that our technical support team is here to assist you. If you experience any glitches, errors, or disruptions during gameplay, we recommend first trying to refresh your browser,  restart the game to see if the issue resolves itself or check your internet connection and ensure that your device meets the minimum system requirements for optimal gameplay. If the problem persists, you can reach out to our technical support team for further assistance. You can contact us via live chat,or  email and our technical support agents will work diligently to troubleshoot the issue and provide a resolution as quickly as possible. Additionally, if you encounter any bugs or errors on the website or mobile app, we encourage you to report them to our technical support team so that we can address them promptly and ensure a smooth gaming experience for all players.